Written by Kristin Castor-Kelbaugh
Navigating life with a chronic illness can be incredibly challenging, but Tracy’s journey has been one of acceptance, resilience, and gratitude. From an early age, Tracy was aware that she would soon become blind due to a condition that had steadily deprived her of her sight. However, she decided to accept her remaining abilities and develop an attitude of thankfulness for what she still had rather than dwelling on the loss of her vision.
My name is Kristin Castor-Kelbaugh, and I am a student at the University of Delaware, majoring in Psychology with a minor in Human Development and Family Science. I will be graduating in the spring of 2026, and I am passionate about using my knowledge from my coursework to make a difference in the lives of others. I am interested in pursuing a career that will enable me to help families and kids, mainly by providing developmental support and early intervention programs. By giving them the tools, attention, and direction they require during their most critical years, I am particularly interested in assisting young children with developmental delays or impairments recognize their full potential.
I first met Tracy through volunteering with Lori’s Hands, a service-learning organization that pairs college students with community members with chronic illnesses. As a student volunteer, I’ve had the privilege of spending time with Tracy each week, helping with household tasks and enjoying many meaningful conversations. Tracy’s warmth, durability, and sense of humor always stand out—and I’m honored to share her story here.
Kristin (Student Volunteer): If you’re comfortable sharing, tell me a bit about your journey with your chronic illness.
Tracy (Client): I’ve had trouble with my vision ever since I was a little girl, and I eventually knew I was going to go blind. When I fully lost sight, I never said, “Why me?” I’ve accepted that this is part of my life, and I am grateful for what I have.
Tracy’s composed and pleasant manner establishes the tone of this interview right away. She is not self-pitying; she is an example of quiet resilience many people may emulate. It can be emotionally draining to live with a progressive illness, particularly if you knew early on that you would eventually lose your vision. Instead of viewing it as a tragedy, Tracy shows incredible fortitude in accepting her reality. Her emphasis on thankfulness serves as a reminder to all of us of the value of perspective.
Kristin: What motivated you to join Lori’s Hands, and how did you hear about the program?
Tracy: Because of my disability, I really needed help around the house. I first heard about Lori’s Hands through a segment on WPVI news. The news story showed how the program helps individuals with chronic illnesses by connecting them with university students who assist with everyday tasks. I immediately called the station and was told I’d be a perfect fit. I then received the contact information and was soon matched with student volunteers.
Tracy’s account of discovering Lori’s Hands serves as a reminder of how timely assistance can be provided. It felt like a coincidence to see the news report. She demonstrated that she is not one to sit about when a chance for assistance presents itself by acting promptly. Her eagerness to get in touch and her resolve to establish a connection with the organization demonstrate the significance of these community-based programs for those with long-term illnesses.
Kristin: How do student volunteers spend time with you, and what activities do you do together?
Tracy: The students help me with all kinds of tasks. We clean my jewelry collection, reorganize my closet, and pick out clothes together. They describe the pieces to me, which I really enjoy. They also help straighten out my drawers, vacuum, and do general housekeeping. It makes life much easier for me, and I appreciate how much they do.
Daily tasks like dressing get complicated when you’re losing your vision. Thanks to the volunteers’ assistance, her everyday rituals now feel more in control, organized, and even joyful. It’s about regaining a sense of normalcy, dignity, and self-expression, not just finishing duties. Tracy’s passion for jewelry and fashion allows her to express her individuality and inventiveness.
Kristin: Can you describe a memorable experience you’ve had with a student volunteer?
Tracy: One of the most memorable experiences was sorting through my jewelry collection with the students. Jewelry has always been something I’ve loved, and I have a lot of it! I had so much fun telling them the stories behind each piece. It was a way for me to share a part of myself with them, and it was great to see them engage and learn about something I’m passionate about.
When Tracy talks about her jewelry, she sparkles. Every item holds memories of unique events, gifts, and life turning points. Not only is it enjoyable to recount such experiences to student volunteers, but it’s also a way to preserve a legacy. The visit, therefore, became about connecting, listening, and establishing relationships rather than “helping a client.” It serves as a lovely reminder that providing care involves practical help and emotional interaction.
Kristin: How have the student visits impacted your day-to-day life?
Tracy: The visits have made life so much easier. There are things I simply can’t do anymore, like vacuuming or organizing, and the students help me with all of that. Having someone there to assist with tasks around the house gives me more time and energy to focus on other things. It’s such a relief to know that I don’t have to do everything on my own.
The frequent visits from student volunteers have significantly impacted Tracy’s daily routine. The volunteers have relieved her of a significant burden by assisting with home tasks that were previously simple for her. Her home is now more orderly thanks to these visits, and she feels more at ease knowing that she can depend on people to help with the tasks she can no longer perform. Despite her illness, Tracy has kept her freedom and concentrated on the things that matter thanks to this help.
Kristin: How has having regular visits from students affected your mood or mental health?
Tracy: Every time the students come, it makes me happy. I look forward to spending time with them, not just because they help me, but because it’s a chance for me to connect with someone. It’s so nice to have someone to talk to and share a laugh with. A cleaner house also makes me feel more at ease—it’s a big mood booster.
Tracy’s overall attitude and mental health have significantly improved due to her student volunteers’ frequent visits. The physical assistance she receives has been invaluable, and the social connection is just as meaningful, giving her someone to talk to, share stories with, and laugh alongside. Her relationship with the volunteers helps combat loneliness and isolation, which are common side effects of chronic illness. Furthermore, it is impossible to overestimate the positive emotional influence that a cleaner, more orderly home has on her general sense of well-being.
Kristin: What would you say to someone who’s thinking about becoming a Lori’s Hands client?
Tracy: I would tell them to go for it. It’s such a positive experience. Knowing someone is there to care and help makes a big difference. It lifts you, both emotionally and physically. It just makes you feel good.
Tracy’s narrative potently illustrates how crucial community support is for people with long-term illnesses. Beyond useful assistance, Lori’s Hands provides dignity, hope, and connection. Tracy’s advice to anyone considering the program is straightforward: you are not alone, and accepting help can change your life.
