CURRENT OPENINGS:
- No current openings
ABOUT LORI’S HANDS:
An older adult is diagnosed with congestive heart failure during a hospital stay and is discharged to her home, where she lives alone. Her newly prescribed medications are effective when she takes them, but she is often unable to find a ride to the pharmacy to pick them up. The hospital dietitian taught her to follow a low-sodium diet, but she is not able to follow it at home because she can’t stand at the stove long enough to prepare fresh foods; instead, she relies on microwavable meals. She was active in her community for many years but is now homebound and experiencing isolation due to mobility and transportation limitations.
We train college student volunteers to fill these gaps. Our students make weekly home visits to support community members with instrumental activities of daily living made difficult by chronic illness. Our student volunteers visit our clients – people living with diagnoses like cancer, multiple sclerosis, Parkinson’s Disease, heart failure, pulmonary disease, and diabetes – to help with grocery shopping, yardwork, housework, meal preparation, and navigating community resources.
Our program is based on a reciprocal model of support: Our students assist their clients with everyday activities and, in turn, clients provide students with the unique opportunity to learn about health, illness, and aging in the community from people with lived experience. Our clients and students offer each other meaningful companionship, in many cases keeping in touch long after a student’s service-learning experience and even after their time as a college student. A client once told us that the week her Lori’s Hands students started visiting was the week “all of the windows and doors flew open and the sun started streaming in.” As one student put it, “We’re both there for companionship.”
Lori’s Hands builds mutually beneficial partnerships between community members with chronic illness and college students, fostering empathy, connection, and resilience. Students provide practical assistance to support community members’ independence at home, and community members share their health and life experiences to support students’ learning. Lori’s Hands was founded at the University of Delaware in Newark, Delaware in 2009 and grew from a volunteer-led initiative to a professionally staffed organization in 2017. Today, our college student volunteers support more than 150 clients via weekly visits through three Lori’s Hands chapters: one in Newark, Delaware, one in Baltimore, Maryland, and one in Metro Detroit, Michigan.
Lori’s Hands has been recognized with a Jefferson Award for Public Service and the Delaware Governor’s Outstanding Volunteer Award, in popular media including PBS’s Next Avenue, USA Today, and WYPR, and through state and federal contracts including the inaugural round of Community Care Corps funding. The program is evidence-based, with research demonstrating benefit for both students and clients.
Lori’s Hands is committed to expanding in a sustainable manner that fosters generational, socioeconomic, and racial equity. We intentionally look to learn from and build partnerships with existing community organizations in order to support safe, effective, and connected aging in place for community members. We are thrilled to build on our work in Delaware, Baltimore, and Metro Detroit and to bring our program to additional communities in the future through our continued expansion. As health systems become increasingly attuned to the social and practical needs of their patients, our partnership offers them an opportunity to provide what they provide well – clinical services – and to coordinate rather than directly provide services they value but are not prepared to offer – non-medical home and community-based services. Long-term, we aim to disrupt the current support service sector for older Americans by meaningfully connecting healthcare and social services through a cost-effective, person-centered method that has never before been tried. We envision Lori’s Hands becoming a national program known for best practices in community health service learning.
Learn more about our organization in our clients’ and students’ own words: